:root{color-scheme:light;--red:#cf0023;--ink:#252b2a;--muted:#626c67;--line:#dce1da;--soft:#f7f8f5}
*{box-sizing:border-box}
[hidden]{display:none!important}
body{margin:0;background:var(--soft);font-family:Arial,Helvetica,sans-serif;color:var(--ink);line-height:1.5}
a{color:var(--red)}
.topbar{background:white;border-bottom:1px solid var(--line);padding:20px max(24px,calc((100vw - 1160px)/2));display:flex;align-items:center;justify-content:space-between;gap:24px}
.brand{display:flex;align-items:center;gap:18px;min-width:0}
.wordmark{display:block;flex-shrink:0}.wordmark img{display:block;width:112px;height:auto}
.brand-copy{padding-left:18px;border-left:1px solid var(--line)}.brand-copy strong{display:block;font-size:20px}.brand-copy span{display:block;color:var(--muted);font-size:12px}
.header-links{display:flex;align-items:center;gap:20px}.header-links a{font-size:13px;text-decoration:none}.header-links a:hover{text-decoration:underline}
.secure-badge{font-size:12px;color:#46664d;background:#edf4e9;border:1px solid #d7e5cf;border-radius:999px;padding:6px 12px;white-space:nowrap}
.admin-wrap{max-width:1208px;margin:0 auto;padding:36px 24px 48px}
.eyebrow{font-size:11px;letter-spacing:1.1px;text-transform:uppercase;color:var(--red);font-weight:800;margin:0 0 10px}
h1{font-size:34px;line-height:1.2;letter-spacing:-1px;margin:0 0 12px}h2{font-size:21px;line-height:1.3;margin:0 0 10px}
p{margin:0 0 16px}
.table-card{background:white;border:1px solid var(--line);border-radius:18px;box-shadow:0 10px 32px #20352406;min-width:0}
.login-card{position:relative;max-width:440px;margin:40px auto;padding:32px}
.login-card:before{content:"";position:absolute;top:0;left:32px;width:48px;height:4px;background:var(--red);border-radius:0 0 4px 4px}
.login-card h1{font-size:30px}.login-intro{color:var(--muted);font-size:14px;margin-bottom:24px}
#login-form>p{margin:0 0 16px}
label{display:block;font-size:14px;font-weight:700;margin-bottom:6px}
input,select{font:inherit;font-size:14px;color:var(--ink);min-width:0;border:1px solid var(--line);border-radius:9px;background:#fcfdfb;padding:12px;min-height:46px}
input:focus,select:focus{outline:2px solid #cf002344;outline-offset:2px;border-color:var(--red)}
input::placeholder{color:#77817a}
button{font:inherit;font-size:13px;font-weight:700;min-height:42px;padding:10px 16px;border:1px solid var(--red);border-radius:9px;background:var(--red);color:white;cursor:pointer;white-space:nowrap}
button:hover{background:#ac001d;border-color:#ac001d}
button:disabled{opacity:.6;cursor:wait}
button:focus-visible,a:focus-visible{outline:3px solid #df6278;outline-offset:3px}
.ghost{background:white;color:var(--red);border-color:#e8bec7}.ghost:hover{background:#fff2f4;color:var(--red);border-color:var(--red)}
#login-btn{width:100%;min-height:46px}
#login-msg{font-size:13px;color:var(--muted);margin:16px 0 0!important;min-height:20px}
.admin-head{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:24px}
.admin-head h1{margin:0 0 6px}.admin-head .eyebrow{margin-bottom:8px}
#signed-user{font-size:14px;color:var(--muted)}
.toolbar{display:flex;align-items:center;flex-wrap:wrap;gap:8px}
.filters{display:grid;grid-template-columns:minmax(0,1fr) 220px;gap:12px;margin:0 0 12px}.filters input,.filters select{width:100%}
.admin-msg{font-size:13px;color:var(--muted);min-height:22px;margin-bottom:12px;overflow-wrap:anywhere}
.queue-table{overflow:auto}
table{width:100%;border-collapse:collapse;min-width:980px}
th,td{padding:16px;border-bottom:1px solid var(--line);text-align:left;font-size:13px;vertical-align:middle}
th{background:#f3f5f1;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.7px;color:var(--muted)}
td small{display:block;color:var(--muted);margin-top:4px;font-size:11px}
tbody tr:last-child td{border-bottom:0}
tbody tr:hover{background:#fcfdfb}
td:nth-child(1){white-space:nowrap}td:nth-child(3){overflow-wrap:anywhere;max-width:250px}td:nth-child(4){white-space:nowrap;color:var(--muted)}
.status{display:inline-block;padding:5px 10px;border-radius:999px;font-size:12px;white-space:nowrap;background:#f1f1f1}
.status.pendente{background:#fff1d6;color:#875900}.status.em_atendimento{background:#e8f0ff;color:#174b9a}.status.concluida{background:#e8f7ee;color:#17633f}
.actions{display:flex;gap:8px;align-items:center}.actions button{min-height:36px;font-size:12px;padding:7px 10px}
#user-cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}
#user-cards .table-card{margin-bottom:0!important}
.user-password-form>p,#users-panel .table-card>p{font-size:13px;color:var(--muted);overflow-wrap:anywhere}
.user-password-form button{white-space:normal}
@media(max-width:1000px){.topbar{padding:18px 24px}.admin-wrap{padding-top:28px}}
@media(max-width:700px){
.topbar{padding:16px;gap:12px;flex-wrap:wrap}.brand{gap:12px}.wordmark img{width:88px}.brand-copy{padding-left:12px}.brand-copy strong{font-size:18px}.brand-copy span{font-size:11px}.header-links{gap:12px}.header-links a{font-size:12px}.secure-badge{display:none}
.admin-wrap{padding:24px 16px 32px}.login-card{margin:16px auto;padding:24px}.login-card h1{font-size:28px}
.admin-head{align-items:flex-start;flex-direction:column;gap:16px}h1{font-size:30px}.toolbar{width:100%}.toolbar button{flex:1}
.filters{grid-template-columns:1fr}
.queue-table{overflow:visible;border:0;background:transparent;box-shadow:none}
table,tbody{display:block;width:100%;min-width:0}thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}
tbody tr{display:block;border:1px solid var(--line);border-radius:14px;padding:8px 16px;background:white;margin-bottom:14px;box-shadow:0 5px 18px #20352405}
td{display:block;padding:10px 0;border-bottom:1px solid #edf0eb;max-width:none!important;overflow-wrap:anywhere;white-space:normal!important}
td[data-label]:before{content:attr(data-label);display:block;font-size:10px;letter-spacing:.6px;text-transform:uppercase;color:var(--muted);font-weight:700;margin-bottom:4px}
tbody tr:last-child td{border-bottom:1px solid #edf0eb}tbody tr td:last-child{border-bottom:0}
.actions button{flex:1;min-height:42px}td .actions:empty{display:none}
#user-cards{grid-template-columns:1fr;gap:16px}.user-password-form button{width:100%}
}
@media(max-width:370px){.topbar{padding:14px 12px}.admin-wrap{padding:20px 12px}.login-card{padding:24px 18px}.header-links{width:100%}.login-card h1{font-size:26px}}

.filters{grid-template-columns:minmax(0,1fr)}
.status-tabs{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 16px}
.status-tabs button{display:flex;align-items:center;gap:10px;background:white;color:var(--muted);border:1px solid var(--line);min-height:44px;padding:10px 16px}
.status-tabs button:hover{border-color:#d38896;color:var(--red);background:#fff6f8}
.status-tabs button[aria-selected="true"]{background:var(--red);color:white;border-color:var(--red)}
.tab-count{font-size:12px;line-height:1.3;background:#eef1eb;padding:3px 8px;border-radius:999px;min-width:26px;text-align:center;color:#45544a}
.status-tabs button[aria-selected="true"] .tab-count{background:#ffffff24;color:white}
#requests-panel:focus-visible{outline:2px solid var(--red);outline-offset:5px}
@media(max-width:700px){.status-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.status-tabs button{justify-content:space-between;font-size:12px;padding:10px 12px;white-space:normal;text-align:left}.tab-count{flex-shrink:0}}